Jet Airways Planes Grounded by Lessors

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22,000 employees stare at bleak future as Jet flies into the night

Saurabh Sinha

After raging against the dying of the light for several months, Jet Airways flew gently into the night on Wednesday— at least for now. Jet will take to the skies again only if it finds a new buyer who revives it.

TNN | Updated: Apr 18, 2019, 07:46 IST

Highlights
  • Jet Airways flew gently into the night on Wednesday— at least for now
  • India’s longest-serving private carrier shut down operations after a 26-year journey
  • Jet will take to the skies again only if it finds a new buyer who revives it


Jet Airways

Cash-strapped Jet Airways shuts operations after banks refuse emergency funds] Cash-strapped Jet Airways shut...

NEW DELHI: After raging against the dying of the light for several months, Jet Airways flew gently into the night on Wednesday— at least for now. India’s longest-serving private carrier shut down operations after a 26-year journey, during which it flew 650 flights a day at its peak. The shutdown leaves a huge question mark over the future of over 16,000 direct and 6,000 contractual employees.


Jet will take to the skies again only if it finds a new buyer who revives it.


“Late (Tuesday) night, Jet was informed by SBI, on behalf of the consortium of Indian lenders, that they are unable to consider its request for critical interim funding… the airline will not be able to pay for fuel or other critical services to keep the operations going. Consequently, with immediate effect, Jet Airways is compelled to cancel all international and domestic flights. The last flight will operate Wednesday,” Jet said in a regulatory filing to BSE on Wednesday night while announcing the temporary shutdown.


The airline had on Tuesday sent a final SOS to lenders for Rs 983-crore emergency funding to remain afloat.
In Video: Cash-strapped Jet Airways shuts operations after banks refuse emergency funds



22,000 employees stare at bleak future as Jet flies into the night - Times of India ►
 

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Are You Stuck With A Jet Ticket? Here's How You Can Initiate Refund Process

Aviation NDTV Profit Team

On Wednesday night, the cash-strapped carrier announced the indefinite suspension all its flight operations.

Updated : April 19, 2019 18:54 IST



Jet Airways is offering refund to all passengers affected by the temporary suspension of its flight operations. The airline has assured that their customer support teams are working 24x7 to ensure that guests are provided with a full refund. "Due to operational reasons, our flight schedule has been impacted. We realise that this has affected our guests' travel plans and truly regret the inconvenience," the airline said on its official website- jetairways.com. On Wednesday night, the cash-strapped carrier announced the indefinite suspension all its flight operations. This move came after the ailing airline failed to secure an interim funding from its lenders.

Here are 5 things to know about Jet Airways' ticket cancellation and refund process:

1. Jet Airways has requested passengers to fill the form on the 'Disruption Assistance' page of the website, if they have booked tickets directly from Jet Airways' website and mobile app.

2. This facility is also available for passengers who have booked tickets through airline's contact centre or any of the ticketing offices, the carrier noted on the website.

3. Once the refund request is processed, the airline will take 7-10 working days to refund the amount to the account that was used for booking the ticket, the embattled airline said.



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4. In case a passenger has booked the Jet Airways' flight through an agent, they will have to contact the agent directly.

5. If a ticket has been booked through travel portals, passengers will have to cancel their tickets on those websites/apps and seek a refund for their tickets, the carrier mentioned on its website.






 
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