J.Ravi
100% Petrol Powered
I returned to Chennai on 25/11 only to find Blue Bird refused to start after two months in hibernation. As usual, I resorted to kick-starting, but B Bird did not budge. Sometimes, the 'battery-weak' warning icon flashed. So, I did overnight charging with CTEK, which has become an essential tool for me nowadays. B Bird did not start even on the next day with the fully charged battery.
At that time I decided to seek external help as I was very tired of driving from Bangalore to Chennai. My first call was to the nearest RE authorized service centre with whom I got B Bird serviced many times. All the telephone numbers were either not existing or unresponsive. Their website too ceased to exist. When I searched RE website, that particular one was removed. Then, I called RE Company-owned service centre at OMR. I was requested to contact their RSA.
I called RSA of Royal Enfield for the first time using their toll-free number. The person on the other end was not at all friendly. He started explaining the terms and conditions, according to which, I had to pay ₹ 600 online after which the technician would arrive at the spot. He will 'try' to start the bike. If the bike did not start in spite of his best efforts, the amount would not be refunded...blah...blah. When I asked him, what next, he informed me that the bike will have to be taken to the nearest service centre after my paying ₹ 3,000 towards towing charge! At that time, I thanked him and disconnected the call. I think, it is better to call it RSH - Road Side Harassment - instead of RSA.
Then, I called gobumpr.com, whose rating was reportedly good. But, nobody responded. I called their WhatsApp number too unsuccessfully. After ten minutes or so, I got a call from them. When I explained the situation, that person, a lady, doubted if somebody could be sent on that day. However, she would try to send a technician the next day. She was more interested in my taking a service package rather than an emergency repair.
After all these futile attempts, I decided to do it myself instead seeking external help. I checked the cable connections for any loose or disconnected cable, the clutch, then the fuel pump, and the last, but not the least, the spark plug. I took out the primary spark plug, cleaned it and fitted it back. Voila! Blue Bird started at the very first self-start crank! I and wife rode it to the Marina Beach and Mylapore in the evening without any issues. Today morning, I rode it again to Marina Beach.
Blue Bird is back to its form.
At that time I decided to seek external help as I was very tired of driving from Bangalore to Chennai. My first call was to the nearest RE authorized service centre with whom I got B Bird serviced many times. All the telephone numbers were either not existing or unresponsive. Their website too ceased to exist. When I searched RE website, that particular one was removed. Then, I called RE Company-owned service centre at OMR. I was requested to contact their RSA.
I called RSA of Royal Enfield for the first time using their toll-free number. The person on the other end was not at all friendly. He started explaining the terms and conditions, according to which, I had to pay ₹ 600 online after which the technician would arrive at the spot. He will 'try' to start the bike. If the bike did not start in spite of his best efforts, the amount would not be refunded...blah...blah. When I asked him, what next, he informed me that the bike will have to be taken to the nearest service centre after my paying ₹ 3,000 towards towing charge! At that time, I thanked him and disconnected the call. I think, it is better to call it RSH - Road Side Harassment - instead of RSA.
Then, I called gobumpr.com, whose rating was reportedly good. But, nobody responded. I called their WhatsApp number too unsuccessfully. After ten minutes or so, I got a call from them. When I explained the situation, that person, a lady, doubted if somebody could be sent on that day. However, she would try to send a technician the next day. She was more interested in my taking a service package rather than an emergency repair.
After all these futile attempts, I decided to do it myself instead seeking external help. I checked the cable connections for any loose or disconnected cable, the clutch, then the fuel pump, and the last, but not the least, the spark plug. I took out the primary spark plug, cleaned it and fitted it back. Voila! Blue Bird started at the very first self-start crank! I and wife rode it to the Marina Beach and Mylapore in the evening without any issues. Today morning, I rode it again to Marina Beach.
Blue Bird is back to its form.
