A NuT On Bike
Got my T5 on friday really excited to get my hands on that machine.
seems like I also need to write to the customer service about the tank's peeling off of my T350. It is the problem with every birdStray cats freely roam around my Chennai home. Recently, one such cat managed to climb on to my Blue Bird's rider seat and slept during a rainy night resulting in some some minor damage to the seat.
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After that incident, my Blue Bird remains covered, when not flying.
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A few weeks back while having petrol, I observed peeling off of the coating of the inside of my Blue Bird's petrol tank. When I rubbed my finger on the surface of the petrol tank's mouth, a layer of the coating came out along with my finger.
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When my Blue Bird went to the company-owned service centre, OMR, Chennai, for the second free service on 18 July 2013, I witnessed the security guy checking the fuel levels of all Royal Enfields by dipping a scale. I saw all the petrol tanks of all other bikes were clean and neat without any signs of peeling off of coating. Why is that coating on the inside of my Thunderbird 500's petrol tank only peeling off, when others' are clean and neat? The service advisors did not have any answers for my query and consoled me not to worry. Unfortunately, the service manager was not available on that day. I made them mention it in the job card. I was told that they took some photographs of the petrol tank, they would discuss it with the service manager and I would be contacted later. I waited for 5 days. I did not get any call from anybody.
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Yesterday morning, I sent a detailed email to Royal Enfield customer service enclosing these photographs and raising a few questions. Within hours, I got the response from them stating that the service manager would contact me. The service manager called me today and assured me that my Thunderbird 500 Twilight would get a new petrol tank within 7 working days as it was out of stock in the service centre. Now, I keep my fingers crossed hoping that the new tank would be free from the problem of coating peeling off.
I will post pics tomorrow and for first ride feeling wait till 6sept when I reach India bec I am still in Australia.Wonderful.....!
Pics & 1st ownership feelings please..!
Requesting permission to hijack your thread to post my bike pictures and reviews.Not all; only with some. I observed many new Thunderbirds with clean and neat petrol tanks without coating at the company-owned service station.
Just noticed my tank yesterday, a bit of coating is coming off in my TB 500 as wellNot all; only with some. I observed many new Thunderbirds with clean and neat petrol tanks without coating at the company-owned service station.
Congratulations and best wishes, oilburner. Brilliant photographs of an equally brilliant bird.This is my second TB Got delivery last friday on 26 july 13
Sorry to hear that. Are you going to raise it with Royal Enfield?Just noticed my tank yesterday, a bit of coating is coming off in my TB 500 as well
Today, my Blue Bird got a new petrol tank fitted at Royal Enfield company-owned service station at OMR, Chennai. The new tank does not have the grey coating.The service manager called me today and assured me that my Thunderbird 500 Twilight would get a new petrol tank within 7 working days as it was out of stock in the service centre.