Amogha , while I agree with you on some points, I think you are looking at only one side of it. VRL is not an operator who would deploy all of his buses on the roads everyday. Tell me, which other operator on the entire Bangalore--Pune/Mumbai route has spare Volvo multiaxles stationed every 150--200 kms to be made available in case of an emergency ?? Remember, in the event of a breakdown, VRL is the one and only operator who would provide a replacement Volvo B9R/11R for a broken down Volvo B9R/11R within an hour or two!!!! VRL workshops at Bangalore,Pune,Mumbai,Hubli,Belgaum station a good number of Volvos/Ashleys to cater to in need of an emergency. Varur workshop at Hubli has atleast 6-7 Volvos , Mumbai, Pune, Belgaum atleast 2 each while Bangalore might be housing some 4 ?? Kolhapur checkpoint has one B9R and Mangalore has some 2 Volvos parked as spare anyday. Even if we consider that all of the parked buses may not be used as spare, atleast one each in every city is deployed in case of an emergency for sure. I have had a first hand experience of getting a replacement Volvo B9R for our broken down B11R within 1 hour while I was on my way from Mumbai to Belgaum 2 years back. The B11R I was travelling in, broke down at the start of the ghats on Mumbai--Pune expressway and after failed attempts of fixing the problem, we were provided a spare B9R within an hour that was dispatched from VRL parking at Sion,Mumbai. Believe me, this is not true with any other big names on NH4.But still you can see Sugama travels. Almost they have covered North Karnataka. Even Orange also they have covered Karnataka TN KL MH GJ every where. Likewise VRL also should come up with Good strategy, Service n all. Instead of giving up. Just an example in Bangalore Ahmedabad route VRL had 4 buses. Now it’s just 2. SRS is running still 4 buses. U may say BR travels MR travels Gujarat travels n all emerged in that route. But still SRS is running 4 buses. Why can’t VRL? That’s my concern. Anyhow it’s up to them. Individually i Just feel bad by seeing poor performance of VRL. I hope one dynamic n aggressive person required for VRL to overcome this.
The only thing about VRL that is intriguing big time was the closure of the famed 2000 km Bangalore--Jodhpur route while SRS continues to operate the same.
My last long distance bus journey was 2 years back as I have been driving down myself to any place any distance, but I believe people mostly prefer to fly these days between Bangalore and Pune/Mumbai. Correct me if I am wrong.